Application process Ongoing
Employment Full time
In service desk you and your colleagues will assist byBrick Operations customers in the first line of support.
Everyday tasks in service desk includes; password reset and user account management. Troubleshooting clients, server and internet connections as well as malware removal and software installations.
- Interest in people and computers
- Social and attentive, ability to put yourself in the customers situation
- Able to handle periods of workload and related stress
- Knowledgeable about Windows client operating system and Microsoft Office applications
- Previous experience in Mac OS, Office 365 and Microsoft Windows
- User account management in Active Directory
- Clear troubleshooting skills
- Willingness to take charge and not afraid to ask questions
- Like to cooperate with colleagues
- Able to express yourself in both Swedish and English