TUI is the largest travel agent in the Nordic countries. TUI Nordic consists of tour operators TUI in Sweden, Norway, Denmark and Finland, as well as Nazar, WonderCruises and TUIfly airline. The company has approximately 1,600 employees with a market share of 20% on the Nordic travel market. Included since 2000 in the world-leading travel group TUI Group. TUI offers travel from over 44 airports in the Nordic countries. Has over 1.5 million customers annually.
TUI needed to improve and streamline the booking flow, which is the company's largest and most important revenue channel. Another goal was to improve critical transfer management between the destinations. Optimizing integration flows has been another important challenge during the collaboration.
byBrick Development has been a leader in various projects and management activities at TUI Nordic and TUIfly Nordic for several years and developed systems to improve booking flow and transfer management at destinations. byBrick has also managed and developed personnel systems for a simpler management of the TUI group's approximately 5,000 employees at destination. As well as developed a number of web sites that present backend data to TUI's various collaborators and hotels. byBrick has also participated in a large number of integration projects.
The important booking flow has been fully developed according to the objectives and meets the stringent requirements for flexible, easy and secure booking process. Similarly, in terms of transfer management, which resulted in a more accurate reporting and follow-up of the passengers arriving and departing.